Privacy Policy

1. Introduction

4Planet ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

This policy is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number)
• Account credentials and authentication information
• Payment and billing information (processed through secure third-party processors)
• Verification and transaction history
• Communication preferences

2.2 Automatically Collected Information

When you use our Service, we may automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Location data (general location based on IP address)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process verifications and donations
• Generate and deliver tax receipts
• Communicate with you about your account and our services
• Send you updates about conservation projects and impact
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With Charities: When you verify a product that supports a charity, we share necessary information (donation amount, date) for tax receipt generation
• With Partners: Aggregated, anonymized data may be shared with partners for impact reporting
• Service Providers: We may share information with trusted third-party service providers who assist in operating our platform
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• 256-bit AES encryption for data in transit and at rest
• Secure data centers with physical and digital security measures
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements
• Employee training on data protection

6. Your Rights (PIPEDA)

Under PIPEDA, you have the right to:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Withdrawal of Consent: Withdraw consent for certain uses of your information
• Complaint: File a complaint with the Privacy Commissioner of Canada

To exercise these rights, please contact us at privacy@4planet.io.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Tax receipt information is retained as required by CRA regulations.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and assist with marketing efforts. You can control cookie preferences through your browser settings.

9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Canada. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, please contact us: